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Futurea Prepaid Billing Audit - the Industry's Standard for Prepaid Billing Audit
~ Improve Prepaid customer experience and get billing correct ~
As the heavy subscription growth boom in mobile industry in many markets is soon over, efficient operations and zero revenue leakage become the main target for operators. According to KPMG's recent survey, operator revenue leakage can be in the range of 1 - 10 %. With high number of Prepaid subscriptions, one of the key points to secure is accurate Prepaid billing.
The Futurea
Prepaid Billing Audit is a professional consultancy service for mobile operators. It reveals Prepaid billing errors.
We as independent specialists verify that all call types and services are charged with right tariffs. Too often some call types and services are not charged at
all or are charged with wrong tariffs. This means, an operator may lose money as it cannot collect all money from delivered services. Or, the operator may charge too much and this may hamper operator reputation when the news from overcharging spreads into main media.
We check
all traffic types against your tariff plan and give you recommendations on what
corrections and changes can be done to improve Prepaid billing. The service is
carried out as a project, normally taking one month in time. Our service is typically used by the operator CFO, CTO, Head of Networks or Revenue Assurance function as a tool to ensure accurate billing.
Service benefits are:
- Broken services & call directions are found and can be corrected
- Prepaid billing errors are found and can be corrected
- Operator can collect all money from delivered services
- No more overcharging, avoid risk of losing reputation
- Audit includes analysis of mobile data billing errors and verification of mobile money service
- Revenue and profit are
increased by reducing billing loss
- The audit is done in a systematic
and proven way
- Our independency ensures
audit objectivity
The Futurea Prepaid Billing Audit is unique in the sense that while it focuses on core network it still covers the whole chain from the calling customer - services - to billing. Today's Revenue Assurance tools are based on Call Data Records (CDRs), which are the end product of the area we audit, thus today's Revenue Assurance tools are blind to problems we find.
The Prepaid issues we cover are the biggest single area causing operators lost revenue and degradation in service level experienced by Prepaid subscribers.
Our experience
Our consultants have 20 years experience in specifying, developing and operating prepaid billing systems, mobile core and radio networks.
Get rid of Prepaid revenue leakage. Contact us and ask proposal.
Click here to download our: Service brochure pdf
See also our Roaming Audit
See also our Business Continuity and Disaster Recovery Audit
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